Frequently Asked Questions

Find answers to common questions about Swissmax.ch

Getting Started

Yes, creating an account and posting basic ads is completely free. We also offer premium features like featured ads and TopUp boosts for a fee.

Phone verification helps us maintain a trusted community and reduce spam. It also makes it easier for buyers to contact you.

KYC (Know Your Customer) verification is a security measure that confirms your identity. It is required to post ads and helps build trust on our platform.

Managing Your Ads

Free ads remain active for 30 days. You can renew your ad before it expires to keep it visible.

Yes, you can edit your ad at any time from your dashboard. Changes are reviewed to ensure they comply with our guidelines.

You can delete your ad from your dashboard. Go to "My Ads", select the ad, and click "Delete".

Payments & Billing

We accept credit cards, debit cards, and other payment methods through our secure payment processor Payrexx.

Safety & Security

Click the "Report" button on any ad or user profile. Our team reviews all reports and takes appropriate action.

Still need help?

Our support team is here to help you with any questions.

Contact Support